Hostess Job Responsibilities : Welcome guests in a warm and friendly manner. Ascertains their dining/lodging needs. Seats guests and manage the seating chart. Monitors restaurant activity to determine seating and dining flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
Host/Hostess top skills & proficiencies: Customer service . People skills . Professionalism . High energy. Multitasking ability . Thoroughness. Planning. Basic math.
The F&B Host / Hostess is the first point of contact of the Restaurant, so it is important you smile and offer a warm greeting to all our guests at all time. The F&B Host / Hostess is expected to provide a high standard of service with confidence and a professional matter and exceed customers expectations at all time.
“Look people right in the eye, smile, be friendly but not overly familiar, and try to have a full conversation. Make them feel as if you’ve been waiting all night just to see them.” Be sure and catch your guests on the way out, too.
Since hosts and hostesses usually don’t get any tips , they get paid more per hour than waiters or waitresses do . If you’re really lucky, you’ll also get a share of the tips waiters and waitresses make – typically between three and five percent – and an employee discount on your meals.
Host/ Hostess top skills & proficiencies: Customer Service. People Skills. Professionalism. High Energy. Multitask. Thoroughness. Planning. Basic Math.
the attire is business casual. Dress pants long sleeve button up shirt and dress shoes. Black dress pants, closed toe black shoes, nice dress top. Polished casual is what you’re going for.
A hostess or host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and shows them to their seat. They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary.
What does a Hostess do? A hostess works in the foodservice industry and greets guests as they enter the restaurant. They have excellent customer service skills and seek to enhance the guest’s experience during their time in the restaurant however they are able.
It’s popular with tourists and locals and has a lunch and dinner rush every day, rain or shine. The job is fairly straightforward. As a hostess , I seat customers and take phone calls, and as a waitress , I take orders and bring food to people.
(Entry 1 of 2) 1 : a woman who entertains socially. 2a : a woman in charge of a public dining room who seats diners. b : a female employee on a public conveyance (such as an airplane) who manages the provisioning of food and attends passengers.
No, everyone has to wear hair up. Hostesses can wear their hair as they please so long as they are not touching it. Management will ask you to put it up if you cannot keep your hands off it.
The hostess plays a valuable role in welcoming patrons. If you prefer constant movement and enjoy constant interaction with guests and kitchen staff, a waitress position makes sense. You can also potentially earn more if you have a great personality and work in a bustling environment.
Managing all their personalities, guests, phone, to Go orders on some cases while still having a great face as guests walk in can be most challenging . However most of these responsibilities are for hostesses that have shown they can handle it are excell at thier job .