A video of a snarky waitress berating her customers at a Chicago diner has gone viral. But at Ed Debevic’s, the staff is actually paid to be rude to patrons. The unique restaurant prides itself on its ill-mannered servers.
Dick’s Last Resort
The best way to handle rudeness is to bite your tongue and respond in a calm, cool manner. Ask the waiter politely to repeat what they said. If the waiter’s rudeness came out of something they said, they may have said something on impulse or made a mistake. It’s less likely they will be rude a second time.
Ed made history in Chicago, as the first retro style diner serving up the best of the 50’s. He invited all of his friends from Talooca to come and help him out in the diner! With all of his friends by his side, Ed Debevics served up his menu with a side of sass, in honor of Lil.
11 Tips For Healthy Eating At Restaurants Scan the menu. Look for key words on the menu that are giveaways for what to avoid. Eat some meat. Ask to double or triple the vegetables. Go ethnic. Ask about preparation. Don’t be afraid to ask. Look for these desserts. 8. Box it early.
The diner known for snarky servers and choreographed dance numbers on the soda counters is returning to Chicago, Ed Debevic’s , will be reopening . In fact, Ed Debevic’s Facebook hasn’t been updated in over two years.
The ’50s-styled diner in River North closed its doors at 9 p.m. after 30 years there. The building is being torn down to make way for a residential high rise. Ed Debevic’s owners said they are looking for a new location and they hope to re-open next year.
Strategies for Handling Rude Customers Stay Calm, Don’t React. The first thing to do is to remain calm and not respond in kind. Don’t Take It Personally. Chances are, your customer is angry about a bad product or service, and you’re just the unfortunate target for their frustration. Listen and, If Appropriate, Apologize.
10 Cardinal Rules to Managing an Irate Restaurant Customer Listen. Really listen. Don’t get defensive. Sympathize, but avoid being phony-empathic. Use names as much as possible. Lower your voice. Repeat what you’ve heard. Present a solution. Be aware of other customers ‘ discomfort.
As a fast food manager, one of your main responsibilities is to handle customer complaints. Always apologise. Stay calm. Listen to the customer . Let the customer speak. Ask questions. Watch your tone! Offer solutions (and freebies) Record all complaints.